Virtual Assistance - CONTACTS!

Personally speaking, I make it a point to mind my own business. Professionally speaking, I make it a point to mind YOURS!

Whether you’ve established a solid client base or you are exhaustively tapping every networking venue out there to find clients, the key to acquisition and retention is through communication. Allowing anything to interrupt this process will result in missed opportunities.

How can a VA help?

Prospects - Timely follow up with your prospects shows commitment!
Be sure to jot down a few notes on the back of a prospect’s business card specifically about them to use when making contact. We’re all impressed when someone ‘remembers’ us!

Have your Virtual Assistant:

Scan the business cards of contacts you’ve made to create (or add to) your database of contacts.

Prepare a spreadsheet of the contact’s information, point of contact (date & venue you met), personal notes.

Contact your prospects to express your appreciation in meeting them, and if appropriate book an appointment to meet again one-on-one.

Clients

Have your Virtual Assistant:

Place calls:

Welcoming new clients

Appointment Setting

Schedule Annual Reviews

Fact Finding: gather information for dispute / resolution obtain missing information

For both Clients and Prospects think about having your Virtual Assistant Intercept calls while you and your staff are unavailable. It’s a nice personal touch, and a pleasant surprise to encounter a live voice on the other end of the line.